Terms and Conditions — Kid Capri Enterprises Inc
Effective Date: September 8, 2026 Last Updated: September 8, 2026
These Terms and Conditions ("Terms") govern your use of the website and services operated by Kid Capri Enterprises Inc ("Company," "we," "us," or "our") at www.kidcapri.com, including any AI-powered voice agent, chat, or SMS communications offered through the site (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Company Information
Kid Capri Enterprises Inc 245 East 19th Street New York, NY 10003 Email: [email protected] Phone: +1-866-479-7686
2. Eligibility
You must be at least 18 years of age, or the age of majority in your jurisdiction, to use the Services, interact with our AI voice agent, or consent to receive SMS communications from us. By using the Services, submitting your information, calling our AI voice agent, or opting in to receive text messages, you represent and warrant that you meet the applicable minimum age requirement. We do not knowingly collect information from, or send marketing communications to, individuals who do not meet this requirement.
3. Use of Website and Services
You agree to use the Services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Services.
4. AI Voice Agent — Disclosure, Recording, and Consent
4.1 You Are Interacting With an Automated System
When you call the phone number(s) associated with our AI voice agent or otherwise interact with it, you will be informed at the start of the interaction that you are speaking with an automated, AI-powered system and not a live human representative, unless and until you are transferred to a human.
4.2 Call Recording
Calls and conversations with our AI voice agent are recorded and stored. By initiating or continuing a call with the AI voice agent, you consent to that call being recorded, transcribed, and stored, and to Company's use of the resulting recording and transcript to provide the service you requested, improve the AI system, and maintain business records. If you do not consent to being recorded, please do not proceed with the call and instead contact us using the email or non-recorded phone line, if available, listed in Section 1.
Notice regarding recording laws: Recording laws vary by state — some states require the consent of only one party to a call, while others (including California, Florida, Illinois, Massachusetts, Pennsylvania, and Washington, among others) require the consent of all parties. This disclosure is provided at the outset of each AI voice agent call so that your continued participation constitutes informed consent under the law of your location, regardless of which consent standard applies.
4.3 Data From Voice Interactions
Voice recordings, transcripts, and any information you provide during a call with the AI voice agent may be processed and stored by Company and its service providers (including its AI technology provider) in order to deliver the requested service, respond to your inquiry, and improve service quality. This data is handled as described in our Privacy Policy (Section 10 below).
4.4 Limitations of the AI Voice Agent
The AI voice agent is an automated system and may not always accurately understand or respond to your request. It is provided for informational and customer-service purposes and does not constitute professional advice. If you need to speak with a human representative, you may request a transfer during the call or contact us using the information in Section 1.
5. SMS Communications
5.1 Consent to Receive Messages
By opting in to receive SMS messages from Company, you may receive text messages related to our services, including appointment reminders, appointment confirmations, account or service notifications, customer support communications, follow-up messages, and — where you have separately opted in — promotional offers, special offers, and other marketing communications. Message categories requiring separate opt-in (such as marketing messages) will be clearly identified as such at the point of signup, separate from transactional or account-related messages.
5.2 Consent Is Not a Condition of Purchase
Consenting to receive marketing text messages is not a condition of purchasing any goods or services from Company.
5.3 Message Frequency and Rates
Message frequency may vary. Message and data rates may apply to any messages sent to you from us and to us from you. Contact your wireless provider with questions about your text or data plan.
5.4 Opt-Out
You can cancel SMS service at any time by texting "STOP" to 1-866-479-7686. After you send "STOP," we will send a confirmation message that you have been unsubscribed, after which you will no longer receive SMS messages from us. To resume messages, sign up again as you did initially.
5.5 Help
If you are experiencing issues with the messaging program, reply with the keyword "HELP" for assistance, or contact us directly at [email protected] or 1-866-479-7686.
5.6 Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
6. Intellectual Property
All content, trademarks, logos, and intellectual property displayed on the Services are the property of Kid Capri Enterprises Inc or its licensors and may not be used, reproduced, or distributed without prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Kid Capri Enterprises Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of the Services, including any interaction with the AI voice agent or SMS program. Our total aggregate liability for any claim arising out of or relating to these Terms or the Services shall not exceed one hundred U.S. dollars ($100).
8. Indemnification
You agree to indemnify, defend, and hold harmless Kid Capri Enterprises Inc and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, or your violation of any applicable law.
9. Third-Party Links
The Services may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.
10. Privacy
Our collection and use of your personal information, including any voice recordings, transcripts, and SMS opt-in data, is described in our Privacy Policy: https://kidcapri.com/privatepolicy. Because the Services now include an AI voice agent that records calls, we recommend this Privacy Policy be updated to specifically address voice/call-recording data collection, retention, and deletion rights, consistent with the disclosures in Section 4 above.
11. Dispute Resolution and Arbitration
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Agreement to Arbitrate. You and Kid Capri Enterprises Inc agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services — including disputes about the formation, scope, or enforceability of this arbitration agreement — will be resolved exclusively through final and binding individual arbitration, rather than in court, except as set out below.
Administration and Rules. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as in effect at the time arbitration is initiated. The arbitration will be conducted by a single arbitrator. For claims under $10,000, arbitration may be conducted based on documents alone, by phone, or in person in New York County, New York, at your election, consistent with AAA Consumer Rules.
Your Right to Opt Out. You may opt out of this arbitration agreement by sending written notice to [email protected] within 30 days of the date you first agree to these Terms, including your name, contact information, and a clear statement that you wish to opt out of arbitration. If you opt out, any dispute will be resolved in the state or federal courts located in New York County, New York.
Class Action Waiver. Any arbitration will be conducted on an individual basis only, not as a class, collective, or representative action. The arbitrator has no authority to consolidate claims or preside over any class or representative proceeding.
Carve-Out for Intellectual Property and Injunctive Relief. Either party may bring an action in a court of competent jurisdiction in New York County, New York seeking injunctive or other equitable relief to protect intellectual property rights described in Section 6.
Small Claims Carve-Out. Either party may bring an individual claim in small claims court if the claim qualifies.
Severability. If the class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) may proceed in court, while the remainder of this arbitration agreement remains in effect for all other claims.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Material changes will be posted with a revised "Last Updated" date. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of New York, without regard to conflict-of-law principles, except that this choice of law does not deprive you of any consumer protection you are entitled to under the mandatory law of your state or country of residence that cannot be waived by agreement.
14. Contact Us
Kid Capri Enterprises Inc 245 East 19th Street New York, NY 10003 Email: [email protected] Phone: +1-866-479-7686
These Terms were drafted to be strong and comprehensive, incorporating disclosures for the AI voice agent and call recording now live on the site. They are not a substitute for review by a licensed attorney. We recommend Kid Capri Enterprises Inc have counsel review this document — particularly Section 4 (call recording consent, given multi-state caller exposure) and Section 11 (arbitration) — and have its Privacy Policy updated in parallel to reflect voice/call-recording data practices, before continued reliance on these Terms.