Privacy Policy — Kid Capri Enterprises Inc
Effective Date: October 13, 2026 Last Updated: October 13, 2026
Kid Capri Enterprises Inc ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit www.kidcapri.com, interact with our AI voice agent, or receive text messages from us (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide
Name, email address, and phone number
Appointment, inquiry, or registration details submitted through our website forms
SMS opt-in information, including your phone number, the date and time of your consent, and the form or method through which you consented
Any other information you voluntarily provide to us
1.2 Information From Calls With Our AI Voice Agent
Our website includes an AI-powered voice agent. When you call or speak with it, we collect:
Audio recordings of the call
Transcripts of the conversation
Information you share during the call (such as your name, contact details, and the reason for your inquiry)
Call metadata, including your phone number, and the date, time, and duration of the call
Calls with the AI voice agent are recorded and stored. You are told at the start of the call that you are speaking with an automated system and that the call is recorded. By continuing the call, you consent to the recording. If you do not consent, end the call and contact us by email at [email protected].
1.3 Information Collected Automatically
Browser type, device information, and IP address
Pages visited, referring URLs, and interactions with our website
Information gathered through cookies and similar technologies (see Section 6)
2. How We Use Your Information
We use your information to:
Operate, maintain, and improve our website and Services
Respond to your inquiries, schedule and confirm appointments, and provide customer support
Send appointment reminders, service updates, and account notifications by text message or email
Send promotional or marketing messages, only where you have separately opted in
Review call recordings and transcripts to deliver the service you requested, check accuracy, train our team, and improve the quality of our AI voice agent
Maintain business records, prevent fraud and abuse, and secure the Services
Comply with legal obligations and enforce our Terms and Conditions
3. How We Share Information
We do not sell or rent your personal information.
We may share information with:
Service providers who help us operate the Services, including hosting, telephony, messaging, and AI technology providers that process call audio and transcripts on our behalf. These providers are permitted to use your information only to perform services for us and are subject to confidentiality obligations.
Professional advisors, such as legal and accounting advisors, where necessary to run our business.
Law enforcement, regulators, or other parties where required by law or legal process, or to protect the rights, property, or safety of Kid Capri Enterprises Inc, our customers, or the public.
A successor entity in connection with a merger, acquisition, financing, or sale of assets.
Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Sharing with subcontractors who provide support services, such as customer service and message delivery, is permitted solely to operate the messaging program.
4. SMS/Text Messaging Program
By providing your mobile phone number and opting in, you consent to receive SMS messages from us related to our products and services. Messages may include appointment reminders and confirmations, service updates, account notifications, customer support messages, follow-up communications, and, where you have separately opted in, promotional or marketing offers.
How You Opt In
You may opt in by submitting your phone number through our website forms and selecting the applicable SMS consent checkbox, by completing an online registration or appointment form, or by otherwise providing express consent to receive text messages from us. Marketing messages require a separate opt-in from transactional or appointment-related messages.
Consent to receive marketing SMS messages is not a condition of purchasing any goods or services.
Opting Out and Getting Help
Text STOP to 1-866-479-7686 at any time to cancel. We will send one confirmation message, and you will receive no further messages unless you opt in again. Text HELP for assistance, or contact us at [email protected] or 1-866-479-7686.
Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
5. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, or as the law requires.
Call recordings and transcripts are retained for up to 12 months from the date of the call, unless a longer period is needed to resolve a dispute, comply with a legal obligation, or enforce our agreements.
SMS consent records are retained for as long as needed to show that consent was given, and for the period required by applicable law after you opt out.
Other information is retained while it remains necessary for the purpose for which it was collected.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and support analytics and marketing. These technologies may collect browser type, device information, IP address, pages visited, referring URLs, and interactions with our website.
Where applicable law requires it, we obtain your consent before using non-essential cookies or tracking technologies. You can control or disable cookies through your browser settings, though disabling some cookies may affect certain features of our website. Information collected through these technologies is handled in accordance with this Privacy Policy, and mobile information and text messaging opt-in data or consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Our website does not currently respond to "Do Not Track" browser signals.
7. Your Rights and Choices
You may request to:
Access the personal information we hold about you, including call recordings and transcripts
Correct inaccurate information
Delete your personal information, including call recordings and transcripts, subject to legal and record-keeping exceptions
Opt out of text messages (text STOP) or marketing emails (use the unsubscribe link)
To make a request, contact us using the information in Section 12. We may need to verify your identity before acting on a request, and we will respond within the time required by applicable law.
California residents may have additional rights under the California Consumer Privacy Act, including the right to know, delete, and correct personal information, and the right not to be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising.
8. Call Recording Laws
Laws on recording calls differ by state. Some states require the consent of one party, and others, including California, Florida, Illinois, Massachusetts, Pennsylvania, and Washington, require the consent of all parties. We disclose recording at the start of each AI voice agent call so that your continued participation reflects informed consent wherever you are located.
9. Children's Privacy
Our Services are intended for individuals who are at least 18 years of age, or the age of majority in their jurisdiction. We do not knowingly collect information from, or send marketing communications to, anyone under that age. If we learn that we have collected such information, we will delete it promptly. If you believe a minor has provided us information, contact us immediately.
10. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information, including call recordings and transcripts, against unauthorized access, disclosure, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a security incident affects your personal information, we will notify you and any required regulators as the law requires.
11. Third-Party Links
Our website may link to third-party websites. We are not responsible for their content or privacy practices, and we encourage you to read their policies.
12. Contact Us
Kid Capri Enterprises Inc 245 East 19th Street New York, NY 10003 Email: [email protected] Phone: +1-866-479-7686
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Where the law requires, we will provide additional notice of material changes.